Skip to main content
Level 1
January 29, 2025
Question

Missing 1040 from 2019

  • January 29, 2025
  • 1 reply
  • 0 views

The IRS sent me a letter stating they didn’t receive my 2019 tax return. I have a PDF copy of my return, which was completed using TurboTax, and it includes an Electronic Postmark - Certificate of Electronic Filing dated 4/16/2020. How can I obtain more information to prove that I submitted this return? It seems the IRS doesn't have a record of it.  Who can I contact for help?

    1 reply

    CatinaT1
    Level 15
    January 29, 2025

    Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"