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Level 2
March 28, 2025
Question

licence cancelled

  • March 28, 2025
  • 2 replies
  • 0 views

Bought software from "BIG HOME TAX" in January 2025

I installed and the product updated

Yesterday I completed my tax forms with Turbo tax

When I got to the payment screen to Efile my Fed and State files

I could not complete the process

TurboTax says the License was cancelled

I'll have a dispute with "BIG HOME TAX"

How do I get a new license registered ??

    2 replies

    VolvoGirl
    Level 15
    March 28, 2025
    bob11111Author
    Level 2
    March 31, 2025

    Big Home Tax sent a new license key, and although TurboTax makes it hard to supplant the old key with the new, with time I got it done, and sent off my return. They both, the federal and the state returns, were received and accepted.

    Level 2
    April 6, 2025

    Text Big Home Tax at the number listed on their website, for a new activation code.