Letter from IRS!!

Forum|Forum|5 years ago
June 10, 2021
99 replies
276 views

Got a letter from irs said my taxes weren’t done right then I get a letter from turbo tax said they are taking money out of my account for a job that y’all didn’t do right. Why am I being charged for a service that y’all didn’t do right where is the number to call and talk to someone not a computer????????????

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gail622

Level 2

I got a letter from IRS said my taxes weren't done right. I checked my end and it is right, but Turbotax put in that my retirement and my husbands were a rollover and now I owe over 8 thousand dollors plus 2 thousands in interest. Why don't TT pay for there mistakes.

Critter-3

Level 15

First the IRS is not always correct but if they are and TT made the error then put in for an accuracy guarantee. Sadly most of these errors are made buy the user ... if you didn't complete the entire 1099-R section and correctly answer the questions then that was not a program error.

Any calculation errors on the part of TurboTax are covered under the Accurate Calculation Guarantee. TurboTax will pay any penalties and/or interest due to a calculation error but not any taxes owed. The Guarantee does not cover any user entry errors or omissions.

See this TurboTax support FAQ for the 100% Accurate Calculation Guarantee - https://ttlc.intuit.com/questions/2566201-what-is-the-turbotax-100-accurate-calculation-guarantee

See this TurboTax support FAQ for submitting a claim - https://ttlc.intuit.com/questions/1901269-how-do-i-submit-a-claim-under-the-turbotax-100-accurate-ca...

See this TurboTax support FAQ for documents needed to submit a claim - https://ttlc.intuit.com/questions/1901060-what-documents-do-i-need-to-submit-a-claim-under-the-turbo...

Taintmonster

Level 2

Just received the same letter seems like I shouldn’t be paying for a service. My CPAwould not of screwed up . Whole reason for turbo tax is simple and accurate. Screw these people they need a class action lawsuit as it is .

Annoyed12

Level 3

@Taintmonster Exactly my thoughts. It seems like they're broke and need their money so they are effing us all in the butt. Cruel arse people.

Danielle21

Level 2

I also got the same thing TurboTax got paid then got a letter from the IRS saying the same thing about how my taxes were not filed correctly. I'm sorry that you have to go through this as I have to go through this. What's terrible are the people that leave these comments on here think they know everything and it's quite annoying so good luck with any advice from anybody on here

jsierra9

Level 2

They want to charge me too. and I have been waiting. I called for a deferment and they said "WE CAN ONLY DO IT ONCE, YOU NEED TO PAY NEXT MONTH" lmao wow.

Rjcozad1

Level 2

I have received not one but two-2- IRS letters. let me explain why 1) I will never use Turbo Tax again EVER and 2) Why my situation ought to be a starting point for a class action suit!

on my 2019 return I had received a K-1 statement and it had three letters which resulted in and error for line Box 20. I could not send in my return nor even print a copy until it was resolved...Three L E N G T H Y calls to three different Turbo Tax "experts" two with completely stupid suggestions the third simply over road the error message and sent my return to the IRS. Stupid me I thought that he sent my version of the return But NO it was a complete mess! The IRS issued a call for me to visit the IRS office in mesa , AZ which I did ( oh yes I forgot TurboTax stated that they "do not retain copies of customers returns). the IRS thought that I was a victim of identity theft as the return was not signed by myself or my wife. Now I received a copy from the IRS and guess what / It was almost 1/2 of my income but oddly the amount they claimed for my refund was almost (ALMOST) within a few $$ of what my version claimed. Now guess what. YUP an audit from the IRS with SIGNIFICANT penalties! My discussion with the IRS is simply the return submitted WITHOUT MY KNOWLEDGE is a fraud and I ought to be held blameless as I figured out how I can print the correct version of my work and Intuit be held accountable for all outstanding fees and penalties..!!