I received a letter from the IRS. CP2000

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I need an actual person

TurboTax Online

DoninGA

Level 15

See this for letter or notice you received from the IRS - https://ttlc.intuit.com/turbotax-support/en-us/help-article/internal-revenue-service/got-letter-notice-irs/L2JDxmDTo_US_en_US

DoninGA

Level 15

IRS website for a CP2000 notice - https://www.irs.gov/individuals/understanding-your-cp2000-series-notice

CesarJ

Alumni - Intuit

The IRS CP2000 notice indicates differences between your tax return and income reported by other sources.

TurboTax doesn't provide support for responding to CP2000 notices unless you purchased the Audit Defense service through TaxAudit.

If you have Audit Defense, you may get full audit representation and assistance with your CP2000 notice.

TurboTax doesn't assist with CP2000 responses; it's your responsibility to respond to this notice. To respond:
1. Review the notice carefully.
2. Follow the instructions on the notice regarding how to respond.
3. Use the specific address or phone number shown on the notice to reply.
4. If included, complete, sign, and return the Response Form.
5. If you disagree with the proposed changes, send a signed statement explaining why along with any supporting documents.
6. Send your response by the deadline to avoid penalties or further IRS action.

Responding by the deadline helps avoid penalties or further IRS actions.

@mikehickey365

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mikehickey365Author

Level 2

I do have audit protection. I am waiting to hear back from Turbo tax on this matter. I still have a few weeks to reply. Thanks

CACPA

Level 1

CP2000 is a proposed adjustment from a mismatch between what you filed and what third parties reported (W-2, 1099, broker, etc). It is not an audit and it is not automatically a bill, but you do need to respond by the date on the notice.

What Id do before calling anyone:

Compare each line on the notice to your filed return and to the actual forms.

If you agree, sign the response form and pay or set up payment as the notice instructs.

If you disagree, write a short explanation, attach the supporting forms (corrected 1099, closing docs, basis support, etc), and mail by the deadline. Keep copies and use a tracked mail service.

If you already bought Audit Defense through TurboTax, open that claim and hand them the notice PDF. Do not upload your full SSN-bearing return into a public forum.

Processing after a reply often takes weeks. Silence after mailing is normal. Track what you sent and when.