I can't even pull up this years returns

Forum|Forum|6 years ago
February 1, 2020
1 reply
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TurboTax Deluxe Online

JeanneLO

Level 14

First please make sure you are logged with the correct USER ID in your TurboTax account. Please see this TurboTax FAQ for more information:

https://ttlc.intuit.com/community/accessing/help/why-can-t-i-find-my-return-in-tax-home-or-my-docs/00/25553

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mgreve

Level 2

I did a tax return for my daughter Kelly under [email address removed] and I was done excpet for adding in the Colorado Drivers liscense for my son and daughter in law Tim and Rebecca. I also paid $40 for and update plus $40 for a State of Colorado return for them.... How do I get back into their file?

DoninGA

Level 15

@mgreve wrote:

I did a tax return for my daughter Kelly under [email address removed] and I was done excpet for adding in the Colorado Drivers liscense for my son and daughter in law Tim and Rebecca. I also paid $40 for and update plus $40 for a State of Colorado return for them.... How do I get back into their file?

To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.

This will take you back to the 2019 online tax return.