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Best answer by sbooker

You will need to contact customer service  (888) 285-4169 . This is the number for the TurboTax Visa. If you have another card you are inquiring about turn the card over and use the phone number on the back of the card. 

41 replies

Level 2
April 8, 2020

Please unblock my card

AkinaLO
Level 15
April 8, 2020

Please get help to unblock your card by contacting support at (866) 795-7597.  

You can also use digital access to your account is the fastest way for self-service banking and 24/7 account access: 

View your account balances, transaction history, and your account information 

Check the status of your direct deposit 

Make bill payments 

Deposit checks 

Find an ATM 

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Level 2
April 14, 2020

Telling me to use website website tells me to call. Reported lost card found it ten min late

AkinaLO
Level 15
April 14, 2020

Were you able to remove the block off of your card?

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Level 2
May 20, 2021

How can I unblock my card

Level 2
April 14, 2020

Unblock 

Level 2
February 12, 2021

How u unblock card

SForrestLO
Level 11
February 12, 2021
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Level 2
April 14, 2020

Unblock my turbo tax card

Level 14
April 14, 2020

To receive assistance with your card, you can call the Turbo Tax Prepaid Card Customer Service at: (888) 285-4169.

Please see the TurboTax FAQ below for more information on the Turbo Card.

https://turbodebitcard.intuit.com/help-faq-s

 

To access your account, login or activate your card, please see the TurboTax FAQ below:

 https://turbodebitcard.intuit.com/

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Level 2
January 4, 2021

I've tried online, calling , it's been a all day thing. Wtf is going on.  

Level 2
April 14, 2020

How do I get block off my card

AkinaLO
Level 15
April 14, 2020

@Tommy4489king Please reach out to Customer Service at (888) 285-4169 to remove the block from your card.

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Level 2
April 14, 2020

Doesn't work. You get automated menu with no option for unblocking or speaking to anyone.

Level 2
April 14, 2020

Website chat doesn't work right now cause of the coronavirus...

Level 2
April 14, 2020

Ho do i remove a block off card

Level 2
April 15, 2020

Please I need help my card won’t let me transfer any money or make payments

CassLO
Level 11
April 15, 2020

@Lesandra If the following is not working - Sign in to your account to see your balance history, track your spending, send money, pay bills, and more. Have you tried the app? You can click the link that applies to you for download: apple store or google play.

For further assistance, please click here for the TurboTax Visa Debit Card customer care phone number. When you call the number follow the steps below :

  1. Listen to the recording (you cannot skip it) 
  2. Press 2 to continue using the automated system.
  3. The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these)
  4. The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1
  5. Press 2 for the option of " have not yet received your card".
  6. Next you will be prompted to enter your social security number, zip code, and birth date. 
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Level 2
April 15, 2020

How about instead of copying and pasting on this page you start answering calls...you all “experts” say the same thing on the page!!