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Level 1
March 17, 2021
Question

How do i speak to a live rep

  • March 17, 2021
  • 8 replies
  • 19 views

I just received an email saying that I owe $190 by April 9th but they were supposed to be taken out of my taxes. It my taxes says still processing then how am I supposed to pay the money that I don't have. I really need to speak with someone so that's the $190 isn't debited from my account and I can't get a live representative. I'm using this platform to prove that I am trying to speak with you about my taxes.

    8 replies

    Level 14
    March 19, 2021

    If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number here. If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

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    Level 2
    April 17, 2021

    My e-file taxes have been rejected twice because of 2019 AGI.  I looked up last year's and it is correct.  Now what do I do?

    DoninGA
    Level 15
    Level 15
    April 17, 2021

    @RescueKitties wrote:

    My e-file taxes have been rejected twice because of 2019 AGI.  I looked up last year's and it is correct.  Now what do I do?


    Try entering a 0 (zero) for the 2019 AGI and e-file the tax return again.