All questions concerning the TurboTax Prepaid Visa card from Greendot, or your account with them, should be directed to their customer service. Find more information at https://turbodebitcard.intuit.com/contact-us

Getting to know the Turbo® Visa® Debit Card

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Gusto140

Level 2

How can i track my card

HeatherPLO

Level 14

For information about your debit card, please visit TurboDebitCard.com or call us toll-free at (888) 285-4169.

Customer service can check the address we have for you, update your address, or have a new card sent to you if it's been longer than 10 business days.

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Chico116308

Level 2

When will my card get here

TiffanyL

Level 11

Once you’ve signed up for a Turbo Visa Debit Card, it’ll be delivered in 5-10 business days. If you feel that your card is taking longer than 10 days you can visit TurboDebitCard.com or contact their customer service number to check the address they have on file for you.

When will I receive my Turbo Visa Debit Card

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Hall_cameron

Level 2

Hello

tanyaseverin

Level 2

You can track your card by visiting https://turbodebitcard.intuit.com/ website. Call customer support (888) 285-4169.

epicdeadmau5

Level 2

The turbo card app has a feature to track your card but when you click on it, it pops up an error message

AshleyA129063

Level 12

@epicdeadmau5 If you are unable to track your card via the app, please feel free to call for immediate assistance. The phone number is (888) 285-4169.

https://ttlc.intuit.com/community/refunds/help/when-will-i-receive-my-turbo-prepaid-visa-card/00/27306

425514174

Level 2

How can I

425514174

Level 2

How can I track my card

DonnaLO

Level 12

TurboTax does not have access to your account for the Turbo Prepaid Visa Card issued by Green Dot.

All questions concerning the TurboTax Prepaid Visa card from Green Dot, or your account with them, should be directed to their customer service. Find more information at https://turbodebitcard.intuit.com/contact-us

Getting to know the Turbo® Visa® Debit Card

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Ijt77

Level 2

Haven't got my card yet

DaraLO

Level 12

Your card should arrive within 5-10 days after signing up for the card. If you haven't received it within that time frame, contact customer service to confirm your address on file is correct or to order a new card. Refer to the following TurboTax FAQ for contact information: When will I receive my Turbo® Visa® Debit Card? - Community

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