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Level 2
August 19, 2021
Question

Did it really e-file?

  • August 19, 2021
  • 4 replies
  • 1 view

I'm using Turbotax Deluxe. I just made some final changes, then did the reviews and then tried to e-file.  It jumped to saying that it was submitted and accepted instantly. Is there anyway to check that the submit was actually done?

 

4 replies

Level 8
August 19, 2021

You will get an email telling you that the e-file was accepted or rejected.   You can also go into your account and see the status of your taxes.  The process is very quick to e-file. Sometimes it takes a day or longer for the IRS to accept or reject.  

If you still unsure, call the helpdesk and they can look it up.

willowenAuthor
Level 2
August 19, 2021

Hi DanPaul02,

I did not receive any email about it being accepted. I have used TurboTax for many years with no problem so contacting support is new to me. By my account I assumed you mean logging in online - there I found "Your tax returns & documents" and in that it says I haven't filed. But I would think this means using the online TT rather than the Deluxe TT CD I bought. I'm in Ireland, can I email the Helpdesk?

Level 8
August 19, 2021

The helpdesk will not have any information when you used the desktop version.  You will receive an email confirmation from the IRS.  What you can do is go to the IRS Where's My Refund site.  There will be information there about your efile after 24 hours.  If it does not show up on the site, then you ca e-file again.  

The helpdesk does not have an email address to contact them, but you can request help from this TurboTax contact page.

fanfare
Level 15
August 19, 2021

"jumped to saying that it was submitted and accepted instantly."

 

Should not happen.

You must take explicit action steps to e-File.

You must get an ACCEPTED message, usually within the hour or next day.

Since you've used TurboTax, you know that.

 

If TurboTax won't let you e-File because it thinks you did so already, switch to a better tax prep software outfit that works correctly.

Level 2
October 24, 2021

I spent 3 days doing my Taxes on Intuit.com(Turbo Tax) It was the the free addition.Ive been paying  for years...Well when it came to the end I got a confirmation email with saying my taxes are completed... and it  said Thank-you,So when October came around and I checked my bank.No Calif stimulus.So I contacted Turbo  Tax only to find out that hey never filed my taxes because it was a free addition?So Now ,no Calif Stimulus for me.They did me wrong.They used to practically spam me with emails.But this time nothing.Nada.I would have paid that's all I can say.I'm pretty bummed

 

 

VolvoGirl
Level 15
October 24, 2021

Only you can file your return.   Sounds like you didn't finish all the steps.  Maybe it thought you were suppose to mail it.  You needed to check back to see if it was Accepted or Rejected.

 

If you used the Online version you can check your efile status here     

https://turbotax.intuit.com/tax-tools/efile-status-lookup/   

 

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.  And check your spam folder for them.

 

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  What does it say?

Level 2
October 25, 2021

Do know if my tax return for my first two stimulus will I get them

DoninGA
Level 15
Level 15
October 25, 2021

@777danny777 wrote:

Do know if my tax return for my first two stimulus will I get them


Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

 

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".

 

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

 

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

 

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.

 

The IRS is seriously behind in processing 2020 tax returns.  This is due to many factors, such as the pandemic, completing processing of millions of 2019 tax returns, stimulus payments, unemployment compensation exclusion tax refunds., changes in the tax code by Congress in the middle of the 2020 tax season and the like.

 

Millions of taxpayers have not yet received there federal tax refunds.

 

Go to this IRS website for operational status - https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

 

The IRS is opening mail within normal timeframes and all paper and electronic individual returns received prior to April 2021 have been processed if the return had no errors or did not require further review.   As of October 16, 2021, we had 7.1 million unprocessed individual returns. Unprocessed individual returns include tax year 2020 returns such as those requiring correction to the Recovery Rebate Credit amount or validation of 2019 income used to figure the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC). This work does not require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund and in some cases this work could take 90 to 120 days. If, as a result, a correction is made to any RRC, EITC or ACTC claimed on the return, the IRS will send taxpayers an explanation. Taxpayers are encouraged to continue to check Where’s My Refund? for their personalized refund status and can review Tax Season Refund Frequently Asked Questions.

 

What you should do: In most instances, no further action is needed but you may check Where’s my refund or you can view your account. If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. If you filed on paper, check Where’s my refund? If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. We’re working hard to get through the backlog. Please don’t file a second tax return or contact the IRS about the status of your return.