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Level 2
March 7, 2026
Question

Cross River Bank has my refund

  • March 7, 2026
  • 108 replies
  • 685 views

The direct deposit info I listed in my tax return was for a closed account. I opted for “pay with refund” and “5 day early”. I called IRS and they provided account and routing number for cross river, confirming that’s where my return was sent. Cross River/Turbo tried to deposit funds in my account on 2/19 but my bank rejected and sent back 2/23 since the account was closed. Will I be receiving a check from Cross River or the IRS? It’s is now 3/7, and Turbo tax status shows as refund “pending”.

    108 replies

    Level 4
    June 2, 2026

    [phone number removed]

    Level 2
    June 2, 2026

    Mine never had the 60 days review, it never gave me another update since it said that my refund was sent on 3/04. I did get an update on my transcript this morning stating that my refund was sent again the date on it is 6/22 so hopefully I get it by then. The only thing that worries me is my bank account is updated in my profile hopefully they sent it to that one. IRS seems like they are not taking any calls right now

    Level 2
    June 2, 2026

    Transcript just updated to show the refund was credited back to my account. There’s a notification on the site to add direct deposit but when I click it I get redirected back to WMR and there’s nowhere to update. I’ll check back again tomorrow. I feel like this headache is nearing its end!!

    Level 2
    June 3, 2026

    Did you update your bank account in your payment profile? I think that's why it's not letting you do it, it did the same to me for 2 weeks. Then this morning my transcript shows that they reissued my refund, hopefully they send it to that account. Will let you know when it does, but it going to take 2 weeks for your transcript to update

    Level 2
    June 3, 2026

    Nope it doesn’t show me anywhere to add/update bank account in payment screen. Thank you for keeping me updated!! I’m hoping you get it soon!

    Level 2
    June 7, 2026

    Nothing yet, I suppose to get it by 6/22

    Level 4
    June 7, 2026

    No nothing yet 

    Level 4
    June 7, 2026

    No nothing yet

    Level 2
    June 13, 2026

    So i just received a check today, so once your transcript shows repaid code 720 it will take about 3 to 4 weeks for you to get a check in the mail. You won't be able to update your bank account even though you see the link in your notifications. Just make sure your address is updated in your profile 

    Level 4
    June 13, 2026

    Thank you that gives me hope but I am on 60 day review it’s been that way for the last couple months