Skip to main content
TurboTax
Community
TurboTax
TurboTax
E
eesp
Level 2
January 16, 2025
Question

Amend using TurboTax not working (2023)

  • January 16, 2025
  • 1 reply
  • 0 views

I filed my 2023 taxes with TurboTax and I'm trying to amend my 2023 return, but when I go to 2023 and click on the "Amend using TurboTax Online" button, nothing happens.

 

Is there a direct link where I could start to amend my 2023 return?

 

Thanks

    1 reply

    B
    Level 15
    Bsch4477Level 15
    Level 15
    January 16, 2025

    You can’t do it online. You would have to do it with the desktop version. 

    E
    eespAuthor
    Level 2
    January 17, 2025

    Thanks for the response.

     

    It's confusing, because the page itself says:

    "You can amend your return using either TurboTax Online (recommended) or with the Turbotax Desktop product" below the button.

     

    If I went with the desktop version, is there a way to upload the original information I provided?

    CatinaT1
    CatinaT1
    Level 15
    January 20, 2025

    You can amend using TurboTax Online. Do not use the Amend using TurboTax Online button. Instead do this:

     

    1. Start the 2024 online tax return by entering some personal information
    2. Then click on Tax Home on the left side of the screen
    3. Scroll down to the section Your tax returns & documents
    4. Click on Tax Year 2023
    5. Click on Amend (change) 2023 return

      

    How to amend my return?

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    TurboTax flag icon

    Unlock tailored help options in your account

    Create an account
    TurboTax Expert Assist
    TurboTax Expert

    Get answers to all your tax questions

    Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

    Explore your options
    Terms & ConditionsAccessibility statement
    Sitemap
    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    ©1997-2026 Intuit, Inc. All rights reserved.
    Intuit, QuickBooks, QB, TurboTax, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

    Security Certification of the TurboTax Online application has been performed by C-Level Security.

    By accessing and using this page you agree to the Terms of Use.

    About Cookies Manage cookies

    TRUSTe nResult Certified e-File C-Level Security Certification
    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    © 2026 Intuit Canada ULC or its affiliated companies. All rights reserved. Intuit, QuickBooks, QB, TurboTax and ProFile are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

    Copyright © Intuit Canada ULC, 2026. All rights reserved.

    About Cookies Manage cookies Privacy setting

    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    © 2026, Entreprises Intuit Canada ULC ou ses sociétés affiliées. Tous droits réservés. Intuit, QuickBooks, QB, TurboImpôt et ProFile sont des marques déposées d’Intuit Inc. Les modalités, prix, fonctions et options de service et de soutien peuvent changer sans préavis.

    © 2026, Entreprises Intuit Canada ULC. Tous droits réservés.

    À propos des témoins Gérer les témoins Privacy setting