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RachelW33
Alumni - Expert
Alumni - Expert
June 1, 2019

If your Tax Return was rejected because your 2017 AGI is not matching IRS records, you can find the correct number and resubmit your return or file by mail.

Your Adjusted Gross Income (AGI) can be found on your 2017 Tax Return:

If you filed a:

  • 2017 Form 1040: your AGI can be found on line 37
  • 2017 Form 1040A: your AGI can be found on line 21
  • 2017 Form 1040 EZ: your AGI can be found on line 4

If you do not have a copy of your 2017 Tax Return, you can order a free transcript online from the IRS by clicking here: Get My Transcript.  Your IRS transcript will include your AGI from last year.

If you did not file a return in 2017, you should use -0- zero for your AGI. 

If you filed Married Filing Jointly in 2017, you will both have the exact same AGI number.

You can check out the TurboTax FAQ link for more details on Finding Your 2017 AGI

Once you find your correct 2017 AGI amount, please follow these instructions to correct it in TurboTax:

  • Login to your TurboTax Account 
  • Click "Take Me To My Return"
  • Click "File" from the left side of your screen
  • Go to Step 3 (if needed, revisit Steps 1 and/or 2 to activate Step 3).
  • Proceed, and make sure you've selected the option "I want to E-file"
  • Continue through the screens and you will be given the opportunity to input your 2017 AGI
  • Keep walking through the steps until you have re-transmitted your return
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Level 2
March 5, 2020

For 2 years in a row, the IRS does not think that the AGI matches their records. There must be a problem with the way it is reported. I'd really like to get this resolved.

March 5, 2020

In order to find out what the IRS has as your AGI, you can request a transcript or a copy of your return on the IRS Get Transcript site, in which you would not have to pay. Keep in mind you will need to create an account with the IRS, which is free to do!