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Level 1
June 7, 2019
Solved

I bought the CD, but my computer doesn't have a CD drive and I need the software pushed to my account so I can download

  • June 7, 2019
  • 4 replies
  • 45 views
No text available
Best answer by ddaven12

Oops! You can still install TurboTax if you don't have a built-in or external CD drive.

Start by setting up your TurboTax account if you don't already have one with us.

Then, contact us and a Support Representative will push a download into your TurboTax account.

Once that's been done, simply sign in to My Downloads to download your TurboTax software.

Here is how you can contact support:

https://ttlc.intuit.com/replies/3300041

4 replies

ddaven12Answer
Level 10
June 7, 2019

Oops! You can still install TurboTax if you don't have a built-in or external CD drive.

Start by setting up your TurboTax account if you don't already have one with us.

Then, contact us and a Support Representative will push a download into your TurboTax account.

Once that's been done, simply sign in to My Downloads to download your TurboTax software.

Here is how you can contact support:

https://ttlc.intuit.com/replies/3300041

Level 2
June 7, 2019

According to Turbotax you can no longer get a download version if purchased from Costco. I think they should post this change in policy in big letters on all of their advertising

Level 2
June 7, 2019
UGH!