turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

taxing102
New Member

Thoughts on An Odd E-file?

Hi,

I recently e-filed a return through another relatively well known online service, and now I'm wondering if if it'd be wise to file for an automatic extension through TT. Maybe I'm being paranoid, but only a minute after getting a "return received" email, I got a "return accepted" message.

Upon checking the site, the timestamp of the acceptance is dead on midnight Central time, which would actually be hours before I filed. Then the state showed as accepted at a perhaps more realistic two and a half hours later. Both acceptances include only a "Submission ID".

Thinking this was slightly strange, I did some searching, and apparently there are a couple of horror stories, accurate or otherwise, of folks getting acceptance notifications but the IRS claiming much later that they didn't receive the filing. Is this even possible? And if we can't entirely trust the process, would it make any sense to do that extension in case there's a problem that takes time to fix? Would the IRS even accept such a filing if they 'did' receive the e-file, or think there could be fraud involved?

Finally, if the payments come out by tomorrow, does this mean the IRS did indeed receive? Presumably with direct debit, the payment info isn't sent separately from the return data?

Okay, set me straight. Thanks!


Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions
Davin
New Member

Thoughts on An Odd E-file?

My recommendation would be to contact their customer care team to get confirmation. You could cause more issues if you do another efile return or file for an extension. 

View solution in original post

4 Replies
Davin
New Member

Thoughts on An Odd E-file?

My recommendation would be to contact their customer care team to get confirmation. You could cause more issues if you do another efile return or file for an extension. 

taxing102
New Member

Thoughts on An Odd E-file?

Okay, assuming I can reach them in a reasonable time, and they have more info than they list online, is there something specific to request, like an IRS confirmation number?

And what about the DD payment part? If that came out, would it be evidence of receipt? Thanks.
taxing102
New Member

Thoughts on An Odd E-file?

BTW, I just noticed on a past return I did with them, the federal acceptance doesn't even include a time, just a date, while the state has a timestamp. Maybe it's just a quirk of their system, who knows.
Davin
New Member

Thoughts on An Odd E-file?

Best bet is to contact the company directly.
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies