they reject my state return saying i am entering the wrong id numbe and issue date and expiration date. but it is absolutely correct. what can i do?

Answer

Sometimes state tax returns can not be accepted no matter what you do.  It could be that the information that the state has is different than what you are submitting.

Here is some additional information:

Although millions of tax returns are successfully e-filed every year, some returns simply cannot be e-filed or keep getting rejected even though there's really nothing wrong with them.

For starters, you cannot e-file returns that contain overrides, have no taxable income, where the W-2 box 1 is blank or box 16 exceeds box 1, contain IRS forms not on the accepted Forms and Schedules list, and many nonresident and part-year state returns.

Tax returns that contain non-final forms, prior-year returnsamended returns, and the 6th return you try to e-file in the TurboTax software will also be rejected.

Then there are those returns that keep getting bounced back because somebody already claimed a dependent or because of incorrect information at the IRS.

For these types of situations, there's really nothing you can do to "fix" your return so you can e-file it. For this year at least, you'll need to file a paper return instead.


GEN81230


You can contact your state (but expect long hold times):


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