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Anonymous
Not applicable

Remove phone from two factor authentication and only have authentication app

Having the phone number as a fallback really kills the added security that an authentication app offers. I would like to remove my phone number as a backup, and instead have one time codes if I need them. Is there any way to do this? even if I don't have a backup I would rather re-create my account then have the phone number as a secondary 2FA option.
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10 Replies

Remove phone from two factor authentication and only have authentication app

Click on My Account at the top of the program screen.  Click on Account Settings.  Click on Security.  Make any changes needed in the Security section.

Anonymous
Not applicable

Remove phone from two factor authentication and only have authentication app

This does not help. The only option is to remove 2FA altogether and I do not want to do that. I would like to remove only my phone as an option, and leave the authentication app in place.

Remove phone from two factor authentication and only have authentication app

Apparently not.  You must have a phone number for the 2 step verification.
See this TurboTax support FAQ - <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/2902682-what-is-two-step-verification">https://ttlc.intuit.com/que...>

Remove phone from two factor authentication and only have authentication app

Not a good idea but you could enter a fake number but that only leaves you with one valid option.
Anonymous
Not applicable

Remove phone from two factor authentication and only have authentication app

Phone numbers must be verified by text or voice call, so not really an option
werwer
New Member

Remove phone from two factor authentication and only have authentication app

This is hilariously bad. Intuit is obviously just requiring phone numbers so they can scrape information from people instead of giving them actual TOTP or Yubikey / Google Titan based MFA.

Cool way to ruin your MFA Intuit! Fix this dumbass garbage!

Remove phone from two factor authentication and only have authentication app

The OP is correct.

 

There SHOULD be a way of having the option to ONLY use an Authenticator app for 2FA.

 

SMS 2FA is outdated and NOT secure.

Remove phone from two factor authentication and only have authentication app

@crash345u  You are posting on a old post that has already been answered.  No need for that. 

Remove phone from two factor authentication and only have authentication app

How do we request TT correct the security flaw?

The post may have been answered but the problem has not been resolved.

Remove phone from two factor authentication and only have authentication app

@crash345u  How do you know its still a problem?  If you are having a problem post your own question so someone can help you or give you the information you need.  Jumping on old posts can get ignored.

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