Your refund processing bank (SBTG) is impossible to reach and have refused to release my refund. As your affiliate, shouldn't you be able to assist me?

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Your refund processing bank (SBTG) is impossible to reach and have refused to release my refund. As your affiliate, shouldn't you be able to assist me?

Help with refund processing is included below:

https://ttlc.intuit.com/replies/4233182

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