Stimulus direct deposit not showing on Turbo Debit Card

[Bchrissy4869]

I did not get my refund either! But it tells me my information dont match what is on their records!. But I am giving them everything that is on my intuit account.

[Curtisb2002]

It’s been three days since it should have been deposited and still nothing

[DarthRC137]

Mine was supposed to be deposited Wednesday. It’s Sunday night now and I still have zero answers and zero dollars. Waiting for the letter from the IRS to report they never gave me my payment and if you haven’t already go file an FDIC and BBB complaint against Greendot and Turbo Tax. Used them since 2014 but I will NEVER use these crooks again. 

[Mattgnz]

I am in the same position as you are in. Have you figured anything out bro?

[Emmawemma]

Anyone find a solution to this problem?

[Angelad827]

It has been over A MONTH. IRS WEBSITE STILL STATES DEPOSITED ON APRIL 15. TURBO CARD HAS NO STIMULUS DEPOSIT! THIS IS INSANE! DEFINITELY GETTING IN ON THIS LAWSUIT!

[mccoyfamily13]

Mine said deposited on April 30. I got the letter and everything that says it was deposited and still turbo card says it was not received. How do I get my money

[CatinaT1]

This FAQ site should answer your question.

https://www.irs.gov/coronavirus/economic-impact-payment-information-center

[mccoyfamily13]

It doesnt answer anything, the irs tracking system, the letter I was sent from the IRS all show it was deposited in my turbo debit card account since April 30,2020, and yet you still say you dont have the money.  Where is it? 

[CatinaT1]

Call 888-285-4169 for assistance. 

[Ashtj6]

Has anyone found out anything we are going thru something says deposited on 13th of may and still nothing not even paper check

[Togden]

I'm having the same issue..Get my payment tool said mine was schueled to be deposited on to my card June 3..And there is nothing there..And every time I call Turbo tax they give me a different excuse every time..The last time I called they hung up on me..

[CatinaT1]

• I have access to my Turbo Visa Debit Card: If you have access to your Turbo Visa Debit Card, there is nothing more you need to do. You will be able to immediately use the stimulus funds upon deposit. You can sign in to your account to check your balance here: https://secure.turbodebitcard.intuit.com/login 

• I no longer have access to my Turbo Visa Debit Card: If you no longer have access to your Turbo Visa Debit Card, don’t worry. If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account (https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen). If you don’t know your account login information, call 888-285-4169 for assistance. You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.

Due to unprecedented traffic you may experience some delays on the site or phone line. We know everyone is anxious to get their stimulus money and we appreciate your patience.   

For additional questions, including how to receive a check, please go to the Turbo Visa Debit Card site: https://turbotax.intuit.com/stimulus-check/turbo-card/

[Kwoodall52]

Your customer service is reprehensible!!! And do everyone a favor ENGLISH SPEAKING REPRESENTATIVES would sure as hell help! Out of about 20 calls due to their lack of business ethics Ive never spoke to anyone that I could understand! So if your gonna cover up **bleep** atleast have someone tell your lies we van understand

[TasnimH2]

Hello,

We are happy to share that stimulus payments will begin to be deposited today, Jan 8th, for millions of our customers affected by the IRS error. We expect most of these payments to be available today, but banks could take a few business days to process. Payment will be deposited into the same bank account that customers received their 2019 tax refund. Customers receiving a stimulus payment received an email from TurboTax letting them know their stimulus payment is on the way. 

For more stimulus information, please visit the Stimulus hub here: https://turbotax.intuit.com/stimulus-check/

Thank you!