Announcements

October 20, 2025,  Keela Robison, Vice President TurboTax [Updated10/27/2025]At Intuit, the security of your personal and financial data is our top priority. Today, we sent a reminder communication to our valued Windows 10 Desktop customers informing them that TurboTax Desktop personal software for tax year 2025 and beyond will require Windows 11 or future operating systems. At the same time, we communicated that TurboTax Desktop Windows 10 business editions would be available for one more year - tax year 2025, after which business customers will need to upgrade their operating system or switch to TurboTax Online. I wanted to share some context on those decisions. On October 14, 2025, Microsoft stopped providing updates, technical support, and security fixes for Windows 10. While they are offering a paid extended security updates (ESU) program for one year (for consumers), it will only cover critical and important updates (more info). Moreover, our analysis suggests that very few

TurboTax is going to Beat Your Price. We’re so confident that you’ll fall in love with our Full Service Experts that we’re going to Beat the Price you paid your tax pro last tax season! Here’s how it works - when you switch to TurboTax Full Service and have your 2024 taxes prepared by one of our Full Service experts, we’ll beat the price you paid for your 2023 tax preparation (from a CPA or other licensed tax professional) by at least 10% if you lock in this offer by 3/18 and file by 3/25. It’s easy peasy to make the switch! To receive this offer, get started and select "prefer to hand off to an expert" when prompted. We'll guide you to determine your eligibility and lock in your offer after you start your taxes using TurboTax Full Service. Discount will be applied at checkout. Just between you and me - it doesn’t even matter how complex your 2024 tax return will be or even if you have multiple states! Who does that?! TurboTax does! Of course your TurboTax Full Service Expert will

We know that the success of any online community is directly tied to the members who participate in it, and we want to make sure that you get recognized for all the time, knowledge, and passion that you have shared with us.   You may have previously noticed there is a section on your profile page that highlights your “Latest Badges Earned," which is where we recognize you for participating and engaging in our community. Each badge represents a specific community achievement, and is a bit like a digital certificate to show off your involvement.     When we launched our first phase of badges we wanted to highlight the most popular functions on the community, but we didn’t want to overwhelm everyone. Now that the community is a bit more established, we decided it was a good time to expand the set a bit (Now we can reward you for even more of what you do here!).   To see a full list of the available badges , simply click on the “View All” link in the badge section

It seems the favorite way to get tax advice is to ask your friends. Hey, a Tweet or an Insta post works too!  Right?  If social media isn’t your thing, you can search it up, watch the latest news, read a random blog, or try to interpret the nearly 7,000 pages of complex tax code.  (Which, by the way, is constantly changing.) The good news is that you’ll find an answer you like -  one that makes sense to you.  So, you finish up your taxes and get a massive refund. That was easy!   Sometime later the IRS decides they want to be pen pals (remember pen pals) and you get a lovely letter (yes, in the actual mail) questioning your tax return.  Now what?  At this point you’re probably wishing you didn’t “phone a friend” when you prepared your taxes. You’re wishing you had someone with real tax expertise who helped…someone who wouldn’t bankrupt you to help!   Problem solved!  The next time you need your taxes done, get them done right.

Do you know that we have Experts who can help you with your personal finance questions?  Have you ever wondered: What can I do to increase my credit score? What is the best way to manage my credit cards? How do I navigate the home loan process? What methods can I use to lower my debts? How do I apply for a car loan? What are some good ways to plan for retirement? Is a ROTH or a Traditional IRA better? What do I need to think about when creating a budget? If so, then Intuit’s TurboTax Mint Community can help!  To get the conversation started, just select your personal finance topic here, then select Ask a Question.  We look forward to talking with you soon!

What previously was a landing page for FAQ content is now a dynamic self-help hub with FAQs, community content, and tutorials for TurboTax Online and TurboTax Desktop. TurboTax Help Hub!    As users are navigating through the pages, there’s been two additions:  A “Breadcrumb” at the top of the article pages, that will allow users to more easily to navigate up and down the taxonomy to find answers.  A “View All Articles” navigation page that can be sorted by product.       We hope you explore and enjoy the new experience!

At TurboTax, we know everyone has questions at tax time, so we are putting on another installment of our FREE Ask the Experts live event on Wednesday, January 26th from 9:00 AM-5:00 PM PST.  Join us throughout the day or stay all day to get answers from our Tax and Financial Experts concerning your most pressing tax questions. You can ask as many questions as you need, we are here and ready to answer.  Have you had life changes in 2021 and are wondering how they will affect your taxes? Do you have questions about how the Advanced Child Tax Credit will affect your return this year? Questions about if you even need to file a return this year? Wondering what retirement will mean for your tax situation? If you are wondering about it, we will be ready to answer. Click here to learn more and RSVP for our January 26, 2022, Ask the Experts live event. How to Participate? When you sign in to the TurboTax Community, financial and tax experts will be online to tackle your tough question

Do you have any big changes coming up in your life, like starting retirement, having a child or moving?  If so, we want to help you determine what it means for your tax and financial situation. Join us at your convenience for our FREE Ask the Experts event series to get your questions about upcoming life changes answered. Our first 3 events of the series are happening in July! July 15th, 2021: Ask the Experts anything about Retirement and Social Security. Join anytime from 9am - 5pm Pacific Time - click here to RSVP and learn more about this event.  July 21, 2021: Ask the Experts anything about New Dependent. Join anytime from 9am - 5pm Pacific Time - click here to RSVP and learn more about this event.  July 28, 2021: Ask the Experts anything about Moving. Join anytime from 9am - 5pm Pacific Time - click here to RSVP and learn more about this event. Come spend a minute, an hour, or the whole day in the TurboTax Community forums to get live answers from Tax and Financia

  Thank you for coming to Ask the Experts Day – the event has now concluded On behalf of the Experts participating, I would like to thank you for joining us.  We hope you will return to the forums to share your experiences, both good and bad. We will be hosting more Ask the Experts events in the months to come.  We hope to see you then! If you still have questions to ask, feel free to post them on the Community – we always have experts on the Community ready to help you out. +++++++++++++ Join us on Wednesday, March 31st any time between 5:00am and 9:00pm Pacific Time for our very first Ask the Experts Day!  Come spend a minute, an hour, or the whole day in the TurboTax Community forums to get live answers from Tax Experts on your tax refund and tax owed questions, for free! There’s no limit on how many questions you can ask—we’re up for the challenge and ready to answer things like, How can I plan to get a bigger refund next year? Why do I owe money this year whe

"Unemployment can be scary and overwhelming, but you don’t need to navigate it alone. We are here with help and advice on everything from managing your day-to-day finances to understanding what this means for your taxes. Learn more about unemployment benefits, unemployment insurance and unemployment eligibility during this COVID-19 pandemic." Unemployment Center 

"Important Notice for Windows 7 UsersDear Valued TurboTax Customer, The 2021 tax filing season is approaching and we want you to know that we have updated our Windows system requirements for our desktop products. For tax year 2020, Windows 8 or higher is now required. At TurboTax, the security of our customers' data is a top priority. We work hard to safeguard your information, so you can file worry-free. We implemented this change after careful consideration of our customers and well as our development environments. The specific reason for this move is as follows:  We have previously shared that Microsoft will no longer provide security updates or support for PCs running Windows 7 as of January 14, 2020, and as a resulr, our latest products will not work with Windows 7.  1. By moving to Windows 8 and above, we can now support new features and enhancements requested by our customers.    How do I know if my computer is on Windows 7? For instructio