TurboTax Windows 10 Desktop Software End of Life

Forum|Forum|11 months ago
October 20, 2025
2 replies
419 views

October 20, 2025, Keela Robison, Vice President TurboTax
[Updated10/27/2025]

At Intuit, the security of your personal and financial data is our top priority. Today, we sent a reminder communication to our valued Windows 10 Desktop customers informing them that TurboTax Desktop personal software for tax year 2025 and beyond will require Windows 11 or future operating systems. At the same time, we communicated that TurboTax Desktop Windows 10 business editions would be available for one more year - tax year 2025, after which business customers will need to upgrade their operating system or switch to TurboTax Online. I wanted to share some context on those decisions.

On October 14, 2025, Microsoft stopped providing updates, technical support, and security fixes for Windows 10. While they are offering a paid extended security updates (ESU) program for one year (for consumers), it will only cover critical and important updates (more info). Moreover, our analysis suggests that very few consumers plan to pay for the ESU program. Given that, we’ve made the decision to discontinue support for TurboTax Desktop personal software on Windows 10.

While we expect business customers to adopt the ESU at much higher rates, we have reiterated in our communications that businesses should carefully consider and acknowledge the risks of using an unsupported operating system before installing TurboTax Desktop for Business on Windows 10.

Thankfully, TurboTax customers have options. We know many of our customers have already upgraded to Windows 11. Additionally, our customers can always access TurboTax Online via any supported web browser (many web browsers will be supported on Windows 10, regardless of whether the extended security program is active) or on mobile devices (iOS, Android).

TurboTax Online offers many additional features beyond what is available on our desktop versions. To highlight just a few:

This year, we’re offering many new ways to automatically bring in your tax documents into TurboTax Online, including uploading PDFs of 1099-B and 1099-Composite forms.
If you have Restricted Stock Units (employee stock grants) or Employee Stock Purchase Program sales that show a zero cost basis, TurboTax Online now automatically adjusts those using supplemental forms that you upload from E*TRADE or Fidelity (Schwab is already supported). Last year in testing, we found that this removed a lot of work – 50 clicks on average – and reduced our customers’ taxable income by $12K on average!
We have an intelligent, personalized tax topic recommendation system that highlights topics you may have missed that will save you money. In our testing last year, this system improved tax outcomes by over 3.5% for our Deluxe and Premium customers.

We have made it easy for our desktop customers to move to TurboTax Online and transfer their prior year tax information. Plus, we’re providing a special offer to our desktop customers: If you purchase TurboTax Desktop personal software for tax year 2025 and cannot install it because you have Windows 10, we have you covered. You will receive an in-product offer to switch to our TurboTax Online Premium service at no additional cost (includes one federal and one state return).

We deeply value your loyalty to TurboTax, and we hope that we continue to earn your business for many years to come.

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TH_in_TN

Level 2

What a nightmare. After purchasing Premier for the 10th year in a row, they tell me it won’t run on Windows 10. Use the online version, they say. First off, the online version is terrible compared to the windows version. And after entering all my information there? It wants me to PAY AGAIN! Intuit has lost a long time client. Permanently.

TaxInTheWest99

Level 2

You 'got' me this year, for tax-year 2025. I had already bought TT for Windows Desktop before I found out about the "Windows10 is EOL, no longer supported by TT" policy. I had to scrounge up a Win11 machine to painfully install & use it.

But Windows10 continues to fully be MS-supported, with with "updates, technical support, and security fixes for Windows 10," in 2026 and now 2027 and likely beyond via their ESU program. No cost, no special effort. TT is simply wrong. There's no technical or valid reason that TT won't run on Win10--it's strictly a dumb marketing decision.

For next year I know about TT's policy and won't be surprised. So my time as a TT customer (since the 1990s, for Mac then Windows) is the only thing that's EOL. In 2027 & beyond I'll be buying any of several competing desktop tax products that still support Windows10.