I got the same problem, being rejected a few times, Can't figure out why it is mismatch. I checked again and again, my date birth is correct.Also my tax returns...
yes, I did exactly, it keep asking me to select a 1099-DIV for income source, then it go back to main screen since I don't have 1099-DIV for the foreign source ...
thanks for help.I am using home & biz Turbox Tax Mac desktop version.In Turbox tax, I type Foreign tax credit. it came up virtual assistant, and it has no jump ...