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redcat
New Member

Turbotax is locked up at the place order screen for state efiling. I can't quit T-tax to start over b/c this screen won't let me. How can I get past this screen?

 
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2 Replies
glin99
Returning Member

Turbotax is locked up at the place order screen for state efiling. I can't quit T-tax to start over b/c this screen won't let me. How can I get past this screen?

Same problem here. Did you get it resolved?
Cartic
Intuit Alumni

Turbotax is locked up at the place order screen for state efiling. I can't quit T-tax to start over b/c this screen won't let me. How can I get past this screen?

You can try logging out or closing your browser and logging in again. All your information will be saved. 

If you are using Google Chrome, try browsing in Incognito mode. The link below has steps to browse in Incognito mode.

https://support.google.com/chrome/answer/95464?co=GENIE.Platform%3DDesktop&hl=en

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