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wshaf16
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My package got upgraded how do I go back to basic?

 
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jbeasley2
New Member

My package got upgraded how do I go back to basic?

You can downgrade your version of TurboTax Online by using the Clear and Start Over option.  This will clear everything from the return and you can start over using the version that you want.

https://ttlc.intuit.com/replies/4248526

 


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jbeasley2
New Member

My package got upgraded how do I go back to basic?

You can downgrade your version of TurboTax Online by using the Clear and Start Over option.  This will clear everything from the return and you can start over using the version that you want.

https://ttlc.intuit.com/replies/4248526

 


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