You can contact TurboTax. Since you already purchased the...

"I PURCHASED TURBO TAX DELUXE FROM COSTCO, TRIED TO INSTALL, BUT CAN'T UPGRADE MY MAC OPERATING SYSTEM SO I CAN USE IT. MESSAGE SAYS TO USE TURBO TAX ONLINE. HELP!"

posted

You can contact TurboTax. Since you already purchased the desktop product, we can give you a code to eliminate the online charges.

https://ttlc.intuit.com/replies/3300041

Once you receive the service code use the FAQ below to enter it:

https://ttlc.intuit.com/replies/4201231

Should my dependent file a tax return for a UTMA account to offset dividend income with a capital loss?

in Get your taxes done using TurboTax

Expert does your taxes

Do it yourself

Resources

Support

"I PURCHASED TURBO TAX DELUXE FROM COSTCO, TRIED TO INSTALL, BUT CAN'T UPGRADE MY MAC OPERATING SYSTEM SO I CAN USE IT. MESSAGE SAYS TO USE TURBO TAX ONLINE. HELP!"

"I PURCHASED TURBO TAX DELUXE FROM COSTCO, TRIED TO INSTALL, BUT CAN'T UPGRADE MY MAC OPERATING SYSTEM SO I CAN USE IT. MESSAGE SAYS TO USE TURBO TAX ONLINE. HELP!"

Unlock tailored help options in your account.

Get more help

Do you have a TurboTax Online account?

"I PURCHASED TURBO TAX DELUXE FROM COSTCO, TRIED TO INSTALL, BUT CAN'T UPGRADE MY MAC OPERATING SYSTEM SO I CAN USE IT. MESSAGE SAYS TO USE TURBO TAX ONLINE. HELP!"

Do you have an Intuit account?

"I PURCHASED TURBO TAX DELUXE FROM COSTCO, TRIED TO INSTALL, BUT CAN'T UPGRADE MY MAC OPERATING SYSTEM SO I CAN USE IT. MESSAGE SAYS TO USE TURBO TAX ONLINE. HELP!"

Unlock tailored help options in your account.

Get more help

Related Content

Thank you for helping us improve the TurboTax Community!

Sign in to Turbotax

File your taxes, your way

Access additional help, including our tax experts

Post your question

Connect with an expert