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rdfogarty
New Member

Is anyone else stuck in the purchase window? I can't get past my purchase window because it keeps saying invalid phone number. I'm literally stuck.

the number is correct
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3 Replies
galavizmi
New Member

Is anyone else stuck in the purchase window? I can't get past my purchase window because it keeps saying invalid phone number. I'm literally stuck.

Please delete the phone number entry and re-enter manually.

rdfogarty
New Member

Is anyone else stuck in the purchase window? I can't get past my purchase window because it keeps saying invalid phone number. I'm literally stuck.

I tried that already, it won't let me re-populate that box, anything I do in this box comes back as "invalid phone number" listed in red I need a support phone number
galavizmi
New Member

Is anyone else stuck in the purchase window? I can't get past my purchase window because it keeps saying invalid phone number. I'm literally stuck.

You can also save and exit the application. Closing the window may also help. Finally, you can try to clear your browser history/browser cache. If these don't resolve your issue you may need to contact support.
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