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br2
New Member

TT fees were charged to my bank account, when my federal is big enough to pay for it. Emails said initially rejected, don't worry let's fix it. No mention of paying!

Why did I get charged Turbo Tax fees from my bank account even though I requested they be paid with my refund which should more than cover? My first e-file (Federal and states) were rejected but all my emails from Intuit/TurboTax ONLY said 'you've been rejected, don't worry' let us help you fix it. Nothing in the emails indicated my bank account was going to be charged $159 or be offered another way to pay that amount. I re-efiled and all 3 went through. I am very close to having my balance go under. Now I'm concerned that TurboTax will hit me again for another $159 when my Federal Return comes in. Please help.

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1 Reply
Davin
New Member

TT fees were charged to my bank account, when my federal is big enough to pay for it. Emails said initially rejected, don't worry let's fix it. No mention of paying!

You are only able to pay for TurboTax if your Federal Refund is large enough and will only be charged once. Here is additional information on the Refund Process.


https://ttlc.intuit.com/replies/3301372

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