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Y2021 license for download from Costco last year. I need to redownload it but the license number in my original purchase email does not work. How do I get it reactivated.

I purchased a Y2021 license from CC Costco last year. I need to redownload it but the license number in my original purchase email does not work. How do I get it reactivated. I have just been refused a refund to repurchase as an agent suggested.

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MichelleLO
Intuit Alumni

Y2021 license for download from Costco last year. I need to redownload it but the license number in my original purchase email does not work. How do I get it reactivated.

Please see My code doesn't work for assistance with troubleshooting your license code issue.

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