I WILL NEVER USE TURBOTAX AGAIN! You say it's free, but I spend $100 with the knowledge courtesy of YOU that I'm getting a $2100 refund, only to end up only getting $600. That's a BIG difference and a BIG mistake on your part! Never again!! 😤
Do you have an Intuit account?
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Did you make a mistake with the child tax credit? A $1500 reduction in your refund sounds like you did not enter the amount of the advance child tax credit payments you received for a child age 6 to 17 between July and December. Did you receive those payments last year and forget to enter them? Or did you say that you did not receive the 3rd EIP payment---when you actually did receive it? Those are the most common reasons for reduced refunds this year--lots of people have been confused by those credits and made mistakes that resulted in reduced refunds.
The IRS will send you a letter that explains why your refund was reduced. Meanwhile it might help you to check your online IRS account.
If you need to trace a payment that the IRS says has been issued to you, mail or fax a completed IRS Form 3911, Taxpayer Statement Regarding Refund
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