Wrong zip code?

[SweetieJean]

What is the city, state and zip?

[SweetieJean]

TurboTax follows the IRS guidelines for acceptable ZIP codes. If the 2-letter state abbreviation does not match the ZIP code, you will receive an error when attempting to e-file.  99% of the time it is because the state abbreviation is wrong, so double check that first.  

Should you receive this error:

1. Double-check that you entered the correct 2-letter state code. (click the link to verify)
2. Make sure you've entered the ZIP code in either 5-digit or 9-digit format, for example, 12345 or 12345-6789. 
3. Look up the correct ZIP code for the street address in question. 

If problems persist, please contact TT Customer Service for further assistance.