That's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used https://myturbotax.intuit.com/account-recovery/
If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.
Don't understand. File what? Old years or 2020? It is too early to file 2020. The IRS won't open filing until Jan 27 or later. Do you need to file a prior year? What year?
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