You'll need to sign in or create an account to connect with an expert.
The activation code contained in my Email does not get recognized I keep getting "invalid code". My download is in the computer but I cannot open it . It calls for a 16 character code and I have a 18 character code in my email confirmation. What do I do?
@ Hank10 wrote:
The activation code contained in my Email does not get recognized I keep getting "invalid code". My download is in the computer but I cannot open it . It calls for a 16 character code and I have a 18 character code in my email confirmation. What do I do?
Who sent you the license code? The license code for the 2020 TurboTax software is 16 digits.
Are you using the TurboTax US software or the TurboTax Canada software?
I bought the TurboTax software from Amazon Its US.
@ Hank10 wrote:
I bought the TurboTax software from Amazon Its US.
See this TurboTax support FAQ for the license code - https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
Nickstax15
New Member
trustinthelord23
New Member
tom.lee
New Member
mealor1124
New Member
lesmir302
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.