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m071294
New Member

Why won't it let me do free return

 
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TerukoL
Intuit Alumni

Why won't it let me do free return

You can start your tax return using TurboTax Free, but if you do not qualify for TurboTax Free, you will be prompted to upgrade. Turbo Tax fees you are charged will depend on the which Turbo Tax product you choose and any add-ons you may have selected when completing your return.

Please read the following TurboTax FAQ's listed below: 

Learn How to Review Your TurboTax Fees

Is the TurboTax Free Edition is right for you?

Learn how to downgrade your TurboTax product. 

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