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3 replies

S
Alumni - Champ
SweetieJeanAlumni - Champ
Alumni - Champ
June 1, 2019
What is the rejection message/code?
D
davdleeAuthor
Level 2
June 1, 2019
IND-996
S
Alumni - Champ
SweetieJeanAlumni - Champ
Alumni - Champ
June 1, 2019

Reject Code IND-996 is the Dependent/Qualifying Person Identity Protection Personal Identification Number (IP PIN) provided on the return is not valid. 

You can go here to contact the IRS and get your IP PIN : https://www.irs.gov/Individuals/Retrieve-Your-IP-PIN

If you can't get your return to go through, you will have to mail in a paper return for this year.

W
wmbgpackfan
Level 2
May 1, 2020

I have the IP PIN for my dependent but there is no place to enter the information, when I go to the IP PIN entry location there are spaces for my spouse and me but none for his IP PIN.

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