WHY WAS MY RETURN REJECTED?

[SweetieJean]

What is the rejection message/code?

[davdlee]

IND-996

[SweetieJean]

Reject Code IND-996 is the Dependent/Qualifying Person Identity Protection Personal Identification Number (IP PIN) provided on the return is not valid. 

You can go here to contact the IRS and get your IP PIN : https://www.irs.gov/Individuals/Retrieve-Your-IP-PIN

If you can't get your return to go through, you will have to mail in a paper return for this year.

[wmbgpackfan]

I have the IP PIN for my dependent but there is no place to enter the information, when I go to the IP PIN entry location there are spaces for my spouse and me but none for his IP PIN.