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Taterbug4
New Member

Why was I charged $200 for my "tax expert" to incorrectly do my taxes when I found out I could have filled them out on the free version? I need my money returned

I chose to do my taxes this past year on the app. They would not let me proceed with the free version. I only had 1 w-2 and a1099 from Pa unemployment. Well , since my expected return was $2389 I agreed to the fee so my taxes were wrong and I got $989 and  turbo tax took $200 of that. I want my money back. And I heard that you had been known to have this happen before.
2 Replies

Why was I charged $200 for my "tax expert" to incorrectly do my taxes when I found out I could have filled them out on the free version? I need my money returned

If your refund is short $1,400 then that is because you said you did not receive the 3rd stimulus payment and the IRS has records that show you were sent the 3rd stimulus payment so they removed the $1,400 Recovery Rebate Credit that was entered on Form 1040 Line 30.


Go to this IRS website for your tax account to see if the 3rd stimulus payment is entered - https://www.irs.gov/payments/your-online-account


If you checked your bank account in the March - May 2021 timeframe and there is not a $1,400 EIP3 payment from the IRS then go to this IRS website for how to start a trace on the payment - https://www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-p...

Why was I charged $200 for my "tax expert" to incorrectly do my taxes when I found out I could have filled them out on the free version? I need my money returned

here is the problem with the 'free file' ; yes that is for simple returns.but when there is 'unemployment', TT no longer considers that a 'simple return'

 

look at this link and you can see what forms are included in "free file"

 

https://turbotax.intuit.com/personal-taxes/online/deluxe.jsp#tax-forms

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Unemployment (1099-G) has to go on Schedule 1, which is part of the Deluxe package and not the free file offering 

 

 

 

 

 

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