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jaydebgar
New Member

Why is TT threatening to bill me for fees before my IRS refund arrives!?TT screwed it up and I have had to deal with the irs to straighten it out!

 
3 Replies
Anonymous
Not applicable

Why is TT threatening to bill me for fees before my IRS refund arrives!?TT screwed it up and I have had to deal with the irs to straighten it out!

 
Anonymous
Not applicable

Why is TT threatening to bill me for fees before my IRS refund arrives!?TT screwed it up and I have had to deal with the irs to straighten it out!

read what you agree to.  when you used TT you agreed that if your refund did not arrive by a certain date TT would take the fees frim the alternate source you provided. 

VolvoGirl
Level 15

Why is TT threatening to bill me for fees before my IRS refund arrives!?TT screwed it up and I have had to deal with the irs to straighten it out!

You can call in to get it deferred.  Contact Customer Service
5am-9pm Pacific Time Monday - Sunday
https://support.turbotax.intuit.com/contact/

Sounds like the IRS is taking too long to send your refund or reduced it. See What if the IRS reduces your refund or delays it.
https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-t...

Then when the IRS does send your refund they won't take the fees out again.

And, Why you got charged,
https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...

You should have received about 4 emails asking for the fees. If you don't pay they will debit your account. You had to agree to it.

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