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037wj
Level 1
Jun 1, 2019 7:19 PM UTC
Solved

Why is there a change to $0 refund?

Why is it stuck on “checking return?”
DawnC0
DawnC0Answer
Level 12
Jun 1, 2019 7:19 PM UTC

Sign out and sign back in.  TurboTax saves the information as you go, so you won't lose any information.  Sometimes, the program gets 'stuck'.  If you keep having issues, try clearing your cache.  https://ttlc.intuit.com/replies/3302272

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1 reply

DawnC0
DawnC0Answer
Level 12
Jun 1, 2019 7:19 PM UTC

Sign out and sign back in.  TurboTax saves the information as you go, so you won't lose any information.  Sometimes, the program gets 'stuck'.  If you keep having issues, try clearing your cache.  https://ttlc.intuit.com/replies/3302272

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