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037wj
New Member

Why is there a change to $0 refund?

Why is it stuck on “checking return?”
1 Best answer

Accepted Solutions
DawnC0
Intuit Alumni

Why is there a change to $0 refund?

Sign out and sign back in.  TurboTax saves the information as you go, so you won't lose any information.  Sometimes, the program gets 'stuck'.  If you keep having issues, try clearing your cache.  https://ttlc.intuit.com/replies/3302272

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1 Reply
DawnC0
Intuit Alumni

Why is there a change to $0 refund?

Sign out and sign back in.  TurboTax saves the information as you go, so you won't lose any information.  Sometimes, the program gets 'stuck'.  If you keep having issues, try clearing your cache.  https://ttlc.intuit.com/replies/3302272

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