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Level 6
March 13, 2023
Solved

Why is the zip code invalid?

  • March 13, 2023
  • 1 reply
  • 4 views

I have tried multiple time and why turbo tax said invalid zip code?

 

 

    Best answer by HopeS

    Since you have deleted and reentered the zip code and you are still having issues, check the zip code for the city and state listed on the form to see if the USPS gives you a different zip code, use that one. 

     

    Click here to verify the zip code with USPS. 

     

    You can try adding 9 digits instead of 5.

     

    If you are still having issues, try clearing Cache before logging back into your TurboTax.

     

    Here is the link 

     

    How to Clear Cache

     

    @manbeing 

    1 reply

    HopeS
    HopeSAnswer
    Level 8
    March 13, 2023

    Since you have deleted and reentered the zip code and you are still having issues, check the zip code for the city and state listed on the form to see if the USPS gives you a different zip code, use that one. 

     

    Click here to verify the zip code with USPS. 

     

    You can try adding 9 digits instead of 5.

     

    If you are still having issues, try clearing Cache before logging back into your TurboTax.

     

    Here is the link 

     

    How to Clear Cache

     

    @manbeing 

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