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Why is the app not reflecting the website?

The website shows my state taxes done the app does not.
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1 Reply
MonikaK1
Expert Alumni

Why is the app not reflecting the website?

If you submitted your return using the website and got confirmation it was accepted, then you can be confident in that result. If you also have the app open, for the same account and same returns, it could be that it is operating at a slower speed than your other device or application.

 

After you e-file your return, it's considered "pending". After the IRS processes your return, it'll either be accepted or rejected.

 

Once you submit your return in TurboTax Online, you'll see its status on the Tax Home screen of your account. We'll also send you emails letting you know when your e-file status changes.

 

See this help article for more information.

 

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