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Since I cannot see your screen, I am not sure of the error that TurboTax is requiring you to fix. In order to assist you, I would need to take a deeper look into your return. However, I need a diagnostic file which is a copy of your tax return that has all of your personal information removed. You can send one to us by following the directions below:
TurboTax Online:
TurboTax Desktop/Download Versions:
*(If using a MAC, go to the menu at the top of the screen, select Help, then, “Send Tax File to Agent”)
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