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Why is my return rejected

 
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3 Replies
Rachel_W
Expert Alumni

Why is my return rejected

What is your reject code?

Why is my return rejected

It says the last name or social security number of my dependent doesn’t match IRS records
Rachel_W
Expert Alumni

Why is my return rejected

I recommend verifying that your dependent's last name and social security number is listed on your Tax Return exactly as it appears on your actual social security.  I suggest locating the actual social security card, not looking at a previous tax return or other documents to verify.

If a dependent has two last names or two middle names, that could be causing the issue.  

If there are two last names, use the "first" last name, then leave a space and include the last name.

If there are two middle names, use the "second" middle name as the last name, then leave a space and include the last name.  

Also be sure to include any suffix to the last name like Jr, Sr, III, etc.

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