why is my finish and file area not loading

[gawain681]

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[LindaS5247]

If your finish and file area of TurboTax is not loading, you can try some of the steps listed below to correct this.

You can try:

• Logging out and back in to force a refresh. 
• Clearing your browser's cache and cookies. Click here for How to clear your cache. Click here for How do I delete cookies?
• Try using a different Web browser
• Make sure your internet connection is strong
•  

Please return to Community if you have any additional information or questions and we would be happy to help.