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Level 1
June 1, 2019
Question

Why is my control number being rejected?

  • June 1, 2019
  • 1 reply
  • 18 views
I have entered in my control number exactly as it is on my W-2 form and it wont let me move on to import the information. It's telling me a value is required when one has been entered.

1 reply

Level 2
June 1, 2019

Hi there, 

Be sure your control number is formatted exactly how it appears on your W-2, which includes dashes and spaces.