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The IRS was backlogged processing 2019 returns. You can try using a Zero for your 2019 AGI, to see if that works.
If you amended your 2019 return, do not use the AGI from the amended return, use the amount from your original 2019 return.
First, try entering $0 as your AGI - sometimes that helps you work-around an error in the IRS e-file database for 2019 AGI.
If you’re still getting an e-file reject, there are a few possible reasons why:
If you:
If you’re still having trouble, we suggest that you check with the IRS to make sure that the copy of your return is the same as what they have in their records. To do this, you can order a tax return transcript.
If you’ve tried everything and nothing works, you can still file a paper return by printing out copies of your federal and state returns and mailing them. We’ll include File by Mail Instructions on where to send your returns and what forms, if any, you need to include.
The IRS was backlogged processing 2019 returns. You can try using a Zero for your 2019 AGI, to see if that works.
If you amended your 2019 return, do not use the AGI from the amended return, use the amount from your original 2019 return.
Read this earlier today. had tried to file 5 times with right AGI, no luck. Put in 0 for AGI and worked first try! Saved me a lot of grief. I had filed an amended return earlier in year. That had not been processed but it might be what triggered the 0 to work. I didn't think it had much chance to work but i am glad it did!
Glad to hear that inputting zero worked for you and you were able to file successfully; thanks for the update @Mikem13.
@Mikem13 Glad my answer worked for you.
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