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The TurboTax Free online edition is for very simple tax returns that do not require any other form or schedule other than the Form 1040. If your tax data requires entry on any other form or schedule then you must upgrade to the Deluxe edition or higher.
If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2024 online tax return. Click on Clear & Start Over.
It's possible that you added some of the add-on services, such as Plus benefits or live expert help while completing your return. These add-on services are offered for an additional fee.
To review your fees:
1. Log in to your TurboTax account.
2. On the Tax Home page, click Review/Edit or Pick up where you left off next to any of the tax return topics to open your return.
3. Click Tax Tools on the left hand panel. It's toward the bottom, so you may have to scroll down.
4. Click Tools.
5. On the pop up window, click My Fees.
You'll see a list of fees. Any services that you haven't used and don't want can be removed during the filing process.
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