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Level 1
May 13, 2026 11:49 PM UTC
Question

why doesn't the IRS return an email for the PIN request

have attempted 3 different times with 3 different emails - none have received the password reset notice, it's been 72 hours

2 replies

Employee Tax Expert
May 14, 2026 2:05 PM UTC

I assume that you are talking about your ID.me account. If so, review these troubleshooting tips. 

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fanfare
Level 15
May 14, 2026 6:12 PM UTC

IRS won't email that.

You have to go on IRS.gov  to retrieve your already assigned IP PIN.

@soltan_gris85