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Level 1
February 14, 2022
Question

Why doesn't my license code work when I try to use on a second computer?

  • February 14, 2022
  • 1 reply
  • 37 views
Can I use my license code on a second computer

1 reply

VolvoGirl
Level 15
February 14, 2022

Yes you can install it on 5 computers.   How did you install it on the first computer?  By CD or by downloading it?

 

If you installed from the CD it seems you can not download it from online now.  You can't do both CD and download.   See the new info on this FAQ

https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-drive/00/26450

 

So you need to call in to get the download pushed to your account.

 

If you are having trouble installing the CD try copying the CD to a usb flash drive.  See SteamTrains post here

https://ttlc.intuit.com/community/taxes/discussion/why-can-t-i-install-turbotax-on-my-laptop-via-download-after-once-installing-on-pc-via-cd/00/2460054

 

 

 

 

Katina S
Level 8
February 15, 2022

You can install your Turbo Tax Product on up to 5 computers as stated above.  If the FAQ articles don't resolve your issue, please provide us with more information so we can better assist you.