Why does site go back to sign in page when I am asked for my drivers license number?

[JakailaLO]

Please clarify which site you are referring to. Please post a new question with more details. 

[bookworm209]

From what I can tell, Turbo Tax is being extremely proactive in making sure "you are who you are" this year.  I have signed in various times in the past 3 days and it has asked for the code that was sent to me every single time.  At first, I thought, "this is such an extra step."  But, with all the computer fraud, hacking, etc.,  I am glad they take security very seriously.  After all, the information I provide doing taxes online is just like opening up my wallet.  There's a lot of sensitive information flying around on the internet.  So, I would rather keep my wallet closed and padlocked even if it takes a bit more time to get into it.