Why does my screen not show the words but only the radio buttons I have to select?

[sampsr]

I have to select an answer but I the buttons to select are nor labeled. This is obviously a software problem. This happened yesterday and I had to speak to a live person to tell me what should be on the screen. Now it's happening again.

[CatinaT1]

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

Also, make sure you have ran all updates. 

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If using TurboTax Desktop: Please see this FAQ.