Why does it keep saying not started on my federal income part for 1099-G when I have selected we did not receive unemployment or paid family leave?

[nateandsarah29]

Neither one of us received unemployment or paid family leave in 2020, therefore the answer is no. Why will it not accept this?

[ThomasM125]

You may have a form 1099-G stuck in your program from a previous year or from an incorrect entry in the current year. I suggest you try to delete the form 1099-G as follows:

1. Tax tools (on the left menu bar)
2. Tools
3. Delete a form

Find form 1099-G in the list and delete the form.

[JBradySD]

I'm having this same problem. It's causing the TurboTax to not allow me to use the free file option and is forcing me to upgrade. This is ridiculous.

[BillM223]

As a follow-up to Thomas's answer from last year, let's try this to delete the 1099-G information.

*** Desktop***

1. go to View (at the top), choose Forms, and select the desired form (1099-G). Note the Delete Form button at the bottom of the screen.

*** Online ***

1. go to Tax Tools (on the left), and navigate to Tools->Delete a form

2. delete form(s) 1099-G(s)