Why does a catagory keep telling me to revisit?

Forum|Forum|7 years ago
June 6, 2019
4 replies
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TurboTax Deluxe Online

Best answer by rjs

Are you referring to the button that says "Revisit"? It doesn't mean that you have to revisit it. It means you can revisit it if you want to. The button changes from Start to Revisit after you go through that topic once, to indicate that you have already been there. If you go back, you're not starting, you're revisiting.

rjs

Answer

Level 15

Mberger16

Level 2

if you revisit a question and answer it no, why does it still say revisit - I can't file my tax return with revisits listed

Critter-3

Level 15

There may be something hiding under a YES answer that needs to be deleted ... go back and choose YES this time and see what you find. Sadly answering NO will not remove whatever is in hiding.

Opus 17

Level 15

This board is not official customer support and no one here can see your tax return. If you are having a problem with the program that requires access to your file, contact customer support. They can look at your file or do a screen share to try and find the problem.

Customer support can be reached via Twitter, Facebook or telephone. https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax.

For telephone and other support options, see the instructions below.

https://ttlc.intuit.com/replies/3300041